John Deere Supports Our Customers' Ability to Diagnose, Repair, and Protect Their Equipment
At John Deere, we support our customers’ ability to maintain, diagnose, repair, and protect their equipment. Through various tools, we empower owners to keep their machines running efficiently—while helping ensure safety, regulatory compliance, and machine quality. Our commitment is to provide transparent, accessible repair options that meet the evolving needs of our customers.
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CUSTOMER
THE John Deere Pro Service (CSA) PACKAGE INCLUDES
CSA Version 5.2 USB – Initial diagnostic software installation on a Dell 5430 Laptop
CSA Version 5.2 1st Year Annual Subscription
CSA Version 5.2 Machine Data USB – Machinery Data which includes Operator Manuals and Service Manuals for all mainstream John Deere agricultural and compact construction equipment machines produced after 1960*
Electronic Data Link Kit – W1 Interface Cable
Initial Dealer Set-up and up to 4 hours of Customer Training within 25 miles of our dealership
Additional training and support not included in the purchase**
Pricing available upon request
Questions customers should consider before purchasing John Deere Pro Service:
Do you perform the majority of your own equipment repairs?
Are your technicians skilled enough to utilize an electronic diagnostic tool?
How often do you need to access technical or diagnostic information?
Dealers can sell Technical Manuals if this is a better option for you.
John Deere Pro Service ™ does not authorize or permit customers to perform warranty repairs on their equipment.
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